You’ve decided to embark on a remodel of one or more bathrooms in your Santa Clara home.
You now need many things:
- A design (a designer)?
- A trust worthy contractors
- Sources for your materials
Contracting Horror Stories
We’ve all heard the horror stories. Someone you know or someone you know who knows someone hired a contractor, paid thousands of dollars, and had a horrible experience, and had to pay someone else thousands of dollars to do the job right.
Some of these contractors are now in jail, but that didn’t recover any of the lost money.
For your remodel, it’s important you NOT become one of the horror stories, and you do this by vetting your contractor well.
Finding a Trustworthy Contractor
What are your options?
The single most reliable option is to know someone who had a great remodeling experience, find out who their contractor was, and use them. This is less useful today as during this Great Recession, many great contracting businesses failed, but when this method is available to you, it’s the best.
Diamond Certified does vet their contractors well, but allow relatively few for each geographic area, so a lot of very good contractors who could be Diamond Certified are not, and that Diamond Certification is not cheap. The expense of the certification has to be paid for, so every job the contractor does contributes some to the Diamond Certified annual fee (which for Santa Clara county used to be $7,200 and may be more now).
No. Ironically the reputation of a reputation rating site has been tarnished by accusations of sleazy tactics. These accusations go as follows: A company with some Yelp reviews has mostly positive reviews and some negative. The negative reviews are first shown and the positive reviews can only be viewed by clicking a small link below the reviews. The Yelp sales rep calls and suggests that for a monthly advertising fee of $350 or so, they can emphasize the positive review and deemphasize the negative.
Business owners have complained to Yelp that some negative reviews are absolutely untrue and Yelp has no process for handling such situations. Some have claimed they have evidence that negative reviews were submitted by competitors and others have claimed that some errors are so glaring anyone with half a brain can see it’s wrong. For example, a car repair customer in New York who identified the intersection in NYC is clearly not rating the auto shop in Mountain View to whom the rating was assigned (true story).
Need help with your bathroom remodel? Please contact us…..