This post is one in a series on remodeling small bathrooms and part of a sub-series on how to evaluate and select your contractor. For either of the lead posts, please select one of the links in the prior sentence.
How well you and your contractor communicate is one of the most critical aspects of any remodeling project (and yes I know I put a picture of a kitchen remodel into an article about remodeling a bathroom).
The Solera Group provides expert bathroom remodeling services in the greater San Jose metro area.
So what is the all time absolute best way to determine how well your contractor communicates?
Talk to them. Ask them.
By simply talking to them you get a feel for their style and if you guys click or not, but what specifically should you ask them?
- How do they typically provide project updates? How often?
- When something comes up that needs discussion and a decision (and it will), how do they proceed? How do they include you?
- In past jobs, please describe a few communications issues that came up, and how were they resolved?
- If you notice something that needs to be addressed, to whom do you bring it? What is the “chain of command”?
- Relative to contractor/client communications, what questions do they have of you?
Effective communications is so critical to the execution and success of your project it needs to be one of your primary selection criteria, at least as important as being licensed, bonded, insured, and having excellent technical skills.
When your contractor and you have difficulty communicating, it doesn’t matter that everything else is good. You are setting yourself up for disappointment.
Trust me. If you have concerns about the ability of a specific contractor to communicate with you effectively, pass on them and find someone else.
Do you need help with your small bathroom remodel? Contact us for help. We’re experts…